Terms of Service

01 / Acceptance of Terms

By accessing growmetriq.com, submitting a form, or engaging Growmetriq for any service, you agree to be bound by these Terms. If you do not agree, please do not use our website or services. These Terms apply to visitors, prospective clients, and active clients alike, unless a signed Statement of Work or separate written agreement states otherwise — in which case that agreement takes precedence over these Terms for the specific engagement it covers.

02 / Description of Services

Growmetriq provides:

• Performance marketing across platforms including Google Ads, Meta Ads, LinkedIn Ads, Snapchat Ads, Taboola Ads, and Bing Ads.
• Website design, including business websites, landing pages, e-commerce builds, and website redesigns.
• WhatsApp Business API setup, including automated messaging, catalog integration, and CRM sync.
• AI Agents (currently in development, not yet generally available).

Specific deliverables, timelines, and scope for any engagement will be defined in a separate proposal, Statement of Work, or written communication before work begins.

03 / Client Responsibilities

To deliver our services effectively, we rely on you to:

• Provide timely access to relevant accounts (ad platforms, website hosting, analytics) as needed for the engagement.
• Supply accurate business information, brand assets, and content requested for campaigns or website work.
• Respond to requests for approvals, feedback, or information within a reasonable timeframe, as delays on your end may affect project timelines.
• Ensure your business complies with applicable advertising, consumer protection, and data privacy laws in your own operating jurisdiction(s).

04 / Fees & Payment

Fees for services are agreed upon before work begins, via proposal or Statement of Work. Unless otherwise agreed in writing:

• Performance marketing retainers are billed monthly in advance.
• Website design projects may require a deposit before work begins, with the balance due upon completion or per an agreed milestone schedule.
• Third-party ad spend (Google, Meta, LinkedIn, etc.) is separate from our service fees and is either billed directly to your ad account or passed through, as agreed per engagement.
• Late payments may result in a pause of services until the account is brought current.

05 / Term & Termination

Consistent with our no-lock-in positioning, most engagements run on a rolling monthly basis. Either party may terminate an ongoing engagement with 30 days' written notice, unless a specific Statement of Work states a different term. Upon termination:

• You retain ownership of your ad accounts, website, domain, and any deliverables paid in full.
• Any outstanding fees for work completed up to the termination date remain payable.
• We will provide reasonable cooperation to hand over account access and materials.

06 / Intellectual Property

Upon full payment, you own the final deliverables created specifically for you (e.g., your website, campaign creative produced for your account). Growmetriq retains ownership of its own pre-existing tools, frameworks, processes, and general know-how used to deliver services, and may reuse general methodologies (not client-specific data or creative) across other engagements.

07 / Confidentiality

We treat your business information, campaign performance data, and account access as confidential, and will not share it with third parties except as necessary to deliver services (e.g., platform providers) or as required by law. We ask the same of you regarding any of our proprietary processes or materials shared with you.

08 / Third-Party Platforms

Our services involve the use of third-party platforms including Google Ads, Meta, LinkedIn, Snapchat, Taboola, Bing, and WhatsApp Business API (Meta). Your use of these platforms, whether directly or through our management, is subject to each platform's own terms of service. We are not responsible for changes, outages, policy enforcement, or account actions taken by these third-party platforms that are outside our control.

09 / Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. While we bring genuine expertise and effort to every engagement, we do not guarantee specific results, rankings, lead volumes, or revenue outcomes, as these depend on factors outside our sole control, including market conditions, competitor activity, and third-party platform behavior. Any performance figures referenced in proposals or on our website reflect past results or illustrative estimates, not guarantees of future performance.

10 / Limitation of Liability

To the maximum extent permitted by law, Growmetriq's total liability arising from any engagement shall not exceed the total fees paid by you to Growmetriq in the three (3) months preceding the claim. We shall not be liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities, arising from our services.

11 / Indemnification

You agree to indemnify and hold Growmetriq harmless from any claims, damages, or expenses arising from your breach of these Terms, your violation of applicable law, or content and materials you provide to us for use in campaigns or on your website.

12 / Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles, unless a separate signed agreement with a specific client states otherwise.

13 / Changes To These Terms

We may update these Terms from time to time to reflect changes in our services or for legal and operational reasons. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

14 / Contact Us

If you have questions about these Terms, contact us at:

Email: info@growmetriq.com